EFQM Excellence Model

Location and Date & Time

18 Mar - 20 Mar , 2019
01:00 PM - 08:00 PM
EJABI
Arabic

Fees

Fee Member
100
Fee NonMember
130

Info

Additional Info
Certified By
EJABI Certificate of Attendance

 Introduction                      

The best plans and strategies developed may fail if the team is not well equipped to lead the plan. Building high-performance teams takes time, effort, and a deep understanding of the dynamics of effective teams.

What is a high-performance team? What makes the team a good team? These are simple questions, and we tend to think we know the answers, until one of these questions arises.The first question posed by someone, be it a leader, a leader candidate, or a team member, is on his own ... Is the team necessary? Does this work require integrated efforts from people? Why is the team essentially there? What types of tasks do you need for a team? These questions will be answered by this training program.

Objectives      

Participants will be able to: 

  • Understanding the human nature, the difference between individuals and the diversity of their needs and desires.
  • Release their abilities and energies to lead and motivate teams.
  • Rebuild teams and develop team members' abilities and involve them in the process of setting and defining team goals.
  • Design work steps and set performance standards.
  • Distribute tasks and define roles.
  • Maintaining the effective performance of the teams.
  • Discovering the methods and navigational methods to lead the team and achieve results.
  • Effective leadership of team activities, and urbanization in conflict management and conflict.
  • Create a high stimulation environment, suitable climate for work.
  • Enable team members and monitor their performance.
  • Building trust and cooperation among individuals.
  • Predict problems before they occur, and provide solutions.
  • Using group work methods in thinking, problem solving and prioritizing.
  • Encourage participation and follow-up to assess progress towards the goals and demonstrate understanding of team members' ideas.
  • Support creativity, innovation, and open communication.
  • Create the right environment to improve the services and products provided by the organization.

Targeted groups

  • All managers or employees.
  • Those interested in management who wish to develop their managerial and leadership skills.
  • All of the work requires working within a team or building teams.

Scientific content

  • Concepts of team leadership
  • Definition of leadership
  •  Leadership versus management
  •  Driving styles
  •  Implications for attitudes and personality
  •  Ten ways to enable subordinates
  •  Situational leadership
  •  Development levels
  •  Different stimulation methods

Understand the need for a team leader

  •  Role of team leader
  • Where the team leader is appropriate
  • Become team leader
  • Centralized work leadership 

Develop yourself as a team leader

  • Develop yourself
  • Identify the skills you need to develop
  • What is an effective leader?
  • Applied education
  • Planning for the future
  • Your own professional ambitions

Build a high performance team

  • The five steps of the team building process
  • Setting goals
  • Agree on strategies
  • Define the roles of the team
  • Motivate team members
  • Evaluate team performance
  • The Belbin Index for Team Roles
  • The nine roles of the team according to Belbin theory

Contribution to the development and operation of self-managed teams

  • Self-managed teams
  • Benefits of self-managed teams
  • Some other aspects of the self-managed teams
  • Develop team work 

Identify the behaviors and methods of effective team communication

  • Communication channels
  • Communication methods
  • Building relationships
  • Conflict management
  • Apply conflict management techniques

 

Use information to resolve issues

Solve the problem

Make decision

Types of problems and decisions

Decision-making situations

Decision-making methods

Bad decision makers

 

 

 

 

 

 

 

 

 

Effective decision-making

Methodological approach to decision making

Making reference decisions

Deal with problems

Recognizing the problem

Problem analysis

Cause and effect diagrams

Brainstorming

Use checklists

Determine what to do

Adopting a systematic approach

Improve team performance

Organizational requirements and team requirements

Poor performance

Motivation

What is the motivation?

Traditional theories

The theory of Herzberg

The theory of Douglas MacGregor