Certified Human Resource Manager (CHRM) (Missouri State University)

Location and Date & Time

07 Apr - 28 Apr , 2019
04:00 PM - 08:00 PM
English / Arabic


Fee Member
Fee NonMember


Additional Info
Sunday - Tuesday - Thursday
Certified By
Missouri State University

Who Should Attend?      

This program is designed for all HR and ER professionals, HR and Personnel Officers, leaders, supervisors and engineers, in fact anyone who wishes to significantly improve their understanding of HR would benefit from this seminar.


Competencies Emphasized                       

  • Strategic planning.
  • Business awareness.
  • Interpersonal effectiveness.
  • HR Management.
  • Selection and development.
  • Training.


Personal Impact                 

  • Be able to use the new strategic map for HRM.
  • Master business process mapping.
  • Develop your skills for the future and be able to help transform any people activity into and added value activity.
  • Transform recruitment and appraisal processes with startling results.


Organizational Impact    

Getting the best from our Human Resource is a very skilled area. Benefits to the organization will be:

  • Ability to see added value results from HR.
  • See a more business approach to people related activities.
  • See improvements to business processes at no extra cost.
  • Master the key areas of performance in HR.
  • Be able to apply structured interviewing techniques.
  • Improve on any performance management system.


Training Methodology  

Together with your fellow participants you bring a wide variety of experience and resources to the program. The course facilitator’s role is to help you learn for yourself and to assist you as you make sense of new and very different changes in HR. Extensive use of case studies, group exercises and discussion will all contribute to your enjoyable learning experience.CHRM Outline                  







The changing world of business and its impact on the Human Resource Function

  • Introductions and program objectives.
  • The context for HR.
  • Strategic Business Planning.
  • Corporate Social Responsibility.
  • Human Capital Management.
  • How to make things happen – use of business action plan.
  • The difference between HRM and Personnel Management.
  • The new shape and function of tomorrows HR departments.
  • Review of day one.


Employee Relations – Maintaining Standard

  • The need for standards.
  • Distinction between the role of HR and the line Manager.
  • Handling common performance problems – case studies.
  • Equal opportunities.
  • Handling grievances – case studies.
  • Review of day two. 



  • The use of competencies.
  • Assessment Centers – examples of exercises.
  • Structured Interviews.
  • Questioning Techniques.
  • The role of HR v the role of the Line Manager.


Employee Motivation; Empowerment and Performance Management

  • What is empowerment?
  • How are employees motivated?
  • Making performance management a positive influence.
  • Is forced ranking a good idea?
  • Merit pay or increments?
  • Bonuses and Incentives.


Performance Management; Making the links between HR and the Business

  • The performance management model.
  • Management or Leadership?
  • Case studies.
  • Internal and external reporting frameworks.
  • Review.